Testimonials

Sharlene Rhea

I want to commend Officer Starkweather on her escorting folks out of the pool after 10 last night – I saw our video and she did a great job!!

Sharlene Rhea

Kyle Luker

Hello! I wanted to just reach out and say it was a pleasure to meet you and thank you for taking care of us!

Kyle Luker | Industry Entertainment

John

Great meeting you, and thanks for all your assistance this past weekend. Went super smooth. Happy client. Mike Rosenfeld | WME Entertainment

John

Kelsey A.

I wanted to say again how appreciative I am of your fabulous team helping me lug all the boxes up to the cafeteria and sorted them all by size. We could’ve set a record for the smoothest set up/break down and it was thanks to the generous men following my requests. J You have a fabulous team!

Sincerely,

Kelsey Akins., aPHR

Kelsey A.

Luke B.

I wanted a security professional onsite when terminating a possibly hostile employee. Luckily the situation was handled smoothly however John was very responsive, attentive, and professional. I would absolutely use this Company and John again for any future security needs.


Great rates as well! Give him a call to discuss your security needs. You won't be disappointed.


Luke Blankenship, Aldridge IT Resolutions.

Luke B.

Belinda A.

Team I just wanted to send out a big thanks. Dan you did such and excellent, efficient job with getting us coverage for us in such a short notice.


Our team wanted to get home ASAP due to the bad weather and when I made that call yesterday to ask that we have a guard come in extra, extra early and stay late yesterday I felt so bad to even ask but you pulled it out of the bag like “I GOT THIS” and made it happen.


Thank you so much for all your help yesterday. The officer was absolutely amazing getting here in such a short notice so that everyone was able to go home and be with their families; WOW what a sacrifice on his part. I did call him and told him not to worry about his rounds as I wanted him to stay inside and stay warm. The ice in and around the plant would of put him in harm’s way. I told him to relay and rest if he needed to due to the hours he worked that were crazy. After watching the video he was amazing and I could not be more pleased with this officer.


A Big THANK YOU from the team here at South Coast.

Thanks,
Belinda Adame -
HS&S Manager

Belinda A.

Tom

....please pass along to the appropriate people my commendation of Leroy Robinson, the security guard on duty last Saturday morning at the tower. He was very helpful, very professional, and very welcoming!

Tom S.

Jennifer

I have to tell you that I am so impressed with the security team on the plaza here in Galveston. They were MAGNIFICANT yesterday, handled all our retiree’s and guest with such care and respect and they were spot on with all my needs. Please pass on my gratitude and respect, for all they do!!!!

Jennifer F.

Rachel

I wanted to let you know that once again your security staff here at the Home Office did an amazing job over the weekend! I am not sure if you were aware, but we lost power to half of our building Sunday morning. Your officers responded to the initial event in a timely and efficient manner. Sargent Waite’s quickly came to the building and offered her assistance and support, going above and beyond. One of my Maintenance Technicians came up to me yesterday and asked, “can you please make sure to tell someone how helpful Sgt. Waite’s has been?”. All Guards including those called in on very short notice, were helpful, friendly and in good spirits. I am very appreciative and thankful for all they did!

Rachel

Carol C.

This week I was at SSH at the data center and stupidly left a small box outside with a few items and the ten dollars I had for lunch in it. The guards discovered it, taped the box closed and put it safely behind the desk. They saw me and had me identify the contents and returned it to me. I had given up on it and figured it was my loss (from my own carelessness) and had not inquired about it being turned in. I was past delighted (as was the man who spotted me lunch until I could hit the money machine).


The guards here at the home office are perfection and I am happy to relay the ones at SSH are mirror images of the same. Please thank them for going above and beyond.

Carol C.

Sophia C.

Good afternoon,
(I) Just wanted to address the security concerns; here... (name excluded to protect client privacy). I received a call today from a realtor who is listing a property in the community who is also the son of a homeowner. He was ecstatic that when he brought his client into community on last night. One of the twins (Whomever was working last night) treated him with respect however demanded he see id and wrote down the tag number of the car. This buyer was on the fence about the property because security was not 24/7 however; the necessary steps security took in making sure he was properly singed in convinced this prospected homeowner (Our Community) was for them and they signed the contract immediately after leaving the community! Thanks!

Sophia C. | Community Manager

Rachel Stelly

I just wanted to say that the guards on duty yesterday afternoon did a great job. They were all helpful during the heavy rains that came through. With it being so close to quitting time for most employees, it was a mad house around here, especially in the basement because everyone wanted out before the gates went up. The guards in the basement did an excellent job of ensuring that cars were able to get out of the basement without incident. All of their efforts helped our guys a lot, and I appreciate it!

Thank you!!

Rachel Stelly

B. LePard

Indeed! It appears this went very well - all due to good leadership, teamwork and organization. Thanks to PPI for their partnership and professionalism. Well done all!

B. LePard

Chris Launer

Thanks for all the great help, quick responses, and great services that you have provided us, both as my direct contact at PPI and as our Site Security Services Provider. It’s nice to finally have a service provider that I can rely on and trust that the officers posted each night will perform their duties completely while leaving nothing undone. I truly appreciate everything PPI has done for thus far. Have a great weekend and stay safe.

Chris Launer

Irwin M. Herz, Jr. | Attorney

Thanks to all of you. Everything went well---cannot imagine anything better.

Irwin M. Herz, Jr. | Attorney

John and Carlos

John and Carlos | Owners of Professional Protection and Investigations, Inc. (PPI)

Recently, I noted some “extra efforts” that your Security Officers are doing and wanted to commend your team:

- Officer Long - designed certificate holders, training team members, built and repaired drawers/kick plate
- Officer Pyle - designed a new form for Contractor parking
- Supervisor Lazare - designed a parking violator form to keep better track of incidents
- Officer McCandless - identifies incongruities with badges and processes and streamlines with suggestions

All of the officers are giving consistent noticeable efforts, and Supervisor Williams, Officers Brown, D’Ambra, Lockerman, Randle, Mayo,Douglas, Klein , Vickers, Bali, Hunter, Gentry and the rest, continue to raise the bar on what Security Officers can be. I appreciate your PPI team, I appreciate your professionalism and we are glad to have them working with us to help keep us more safe and secure.

M. Rossi | Assistant Vice President, Corporate Security

Irwin M. Herz, Jr. | Attorney

You all did a great job----extremely professional. Thank you!

Irwin M. Herz, Jr. | Attorney

D. Pierce

We have been absolutely delighted with the services of Professional Protection and Investigation (PPI). In our business, we are responsible for very high dollar physical assets and these assets are spread across a rather large business property, housed both inside and out. PPI makes it all secure, both for our clients and our own employees when they work late at night (which is frequently). Importantly, we know our security personnel--they are professionals, uniformed and consistently on the job on time. There are no issues. And, importantly, we know that if something requires police assistance, Carlos Roig and his team will make it happen as fast as possible. As I write this, I am working late at night--I would not do this without PPI security present. Very highly recommended.

D. Pierce

Community Association Manager

Professional Protection and Investigations provides our subdivisions with a very professional service. The board of directors and our management company would not hesitate to recommend their services to others and will be contacting them for any further security needs in the future.

Community Association Manager

Jim

Last night officer Llyod stopped and controlled a person who hit a light pole down the street and then drove onto Lumberdale an into a private street where Lloyd stopped him. While I called HPD the driver tried to run but was stopped by Lloyd. The driver was most likely DUI and could have cause a lot of damage to property in Forrest Lake.

Thanks for all that PPI does

Jim

Rachel S.

I just want to say that the guards handled themselves and the situation very well. I really appreciate their composure and helpful attitudes this morning!

Rachel

Rachel

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About Us

We are a Houston Texas Based company locally owned and operated, providing security services for more than a decade.

EPI

CONTACT INFO

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Suite 225, Houston TX 77092

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